I am furious. I have totally had it with incompetent fools.
I went to get a small bowel series, just to make sure my Crohn's was still in remission, at SNCH (Local hospital near me). Purposely made the first appt of the morning since I knew the test would take a couple hours. Had my script and read it to the person over the phone when I made the appt. She said, that is fine. Bring it with you.
I did.
I get to outpatient check in at 7:45am. Get to Radiology at 7:50am. My appt was to be 8am.
I was fine when they took in the first couple of people who came in after me, they probably were getting regular x-rays or a CAT scan. I even went up to the receptionist at 8:30am and asked nicely, how long do you think it will be. "Oh, they are setting up the room now for you". Okay,no problem.
9am.... a technician calls in another person who was not sure what they were having done..."Oh, you are having a small bowel series, it will take a few hours, come this way"....
I waited 10 more minutes and then went up to the receptionist again.
"Oh, we are waiting on another script from your doctor, they have not faxed it over yet"...
HUH?
You mean you first lied about having the room ready for me, then you make me sit over an hour without telling me that the script, which you said was fine originally, was not fine. I see...
Oh, it's your doctors fault.
NO It is not his fault that you did not inform me that I would have to wait. You did not give me the opportunity to stay or come back when things were corrected.
FURIOUS.
I am use to medical tests. I have had millions of them on all parts of my body, head to toe. I am very blaze about the length of time they take. I do not have to be anywhere in particular usually. Today was no different. But no one has the right to not inform me of what the truth of a situation is.
I left with out the test.
Came home and although I wanted to drown my anger in food, put on Jazzy's leash and took him for a half hour walk. I calmed down but am still really angered.
I called the manager of the Radiology dept of the hospital and of course got an answering machine. I asked for a call back so I could lodge a complaint. Not that the script was wrong, but about the way I was treated.
I called my Gastroenterologist who wanted the test and asked when they got the request (8:15am) and when the right script was faxed over (8:20am). I asked them to just send me the script and I would make another appt with a different Radiology office.
Then, I remember to call the Neurologist office to get a recap on what the PA told me about my tests.
Brain injury due to old Pseudo tumor Cerebri.
And, doctor, just what does this mean to me?
Oh, my doctor is on vacation and you can't tell me a thing? Okay.
Well, how about the fact that the Physical therapy I am doing is making me feel 100% worse instead of better?
I should not do it? Then what do I do?
Oh, okay, I will wait until MY neurologist is back in the office. Any clue as to when that may be? Sometime this week. Fine. I will call back
Friggin morons........
Off to the field of dandelions and wildflowers to regain my spirit.
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